Terms and Conditions
Welcome to Zenyum Online. These Terms and Conditions (“Terms”) govern your access to and use of our website at zenyum.online (the “Site”) and our online store, operated in Malaysia. Please read them carefully before using the site or making a purchase.
1. Acceptance of Terms
By accessing or using our site and services, you agree to be bound by these Terms and all applicable laws. If you do not agree, please do not use our services.
2. General Information
Business Name: ZENYUM 99 ENTERPRISE
Business Registration Number (SSM): 003709766-H
Country of Operation: Malaysia
Contact Email: solidsoft68@gmail.com
3. Products & Services
We strive to display accurate product information including descriptions, pricing, and availability. However, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
4. Pricing & Payment
All prices are shown in Malaysian Ringgit (MYR) unless stated otherwise. We accept payments through [list your payment gateways like: FPX, Credit/Debit Cards, eWallets, etc.]. We reserve the right to change prices without prior notice.
5. Shipping & Delivery
We offer domestic delivery within Malaysia. Estimated delivery times are 3-7 working days (West Malaysia) and 5-10 working days (East Malaysia). Delivery times may vary based on location and courier service.
6. Returns & Refunds
If you’re not satisfied with your purchase, you may request a return or refund within 14 days from the date of receipt. Items must be unused and in original condition.
Please refer to our Return & Refund Policy for more information.
7. User Conduct
You agree not to misuse our website or engage in unlawful activities. We reserve the right to terminate accounts or cancel orders found to be fraudulent or in breach of our terms.
8. Intellectual Property
All content on this website, including logos, images, text, and designs, are owned or licensed by Zenyum Online. You may not reproduce, distribute, or exploit any content without our written permission.
9. Privacy
Your personal information is collected and processed in accordance with our [Privacy Policy], in compliance with Malaysia’s Personal Data Protection Act (PDPA).
10. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of the site or products purchased. Our total liability to you will not exceed the amount paid for the product.
11. Governing Law
These Terms & Conditions are governed by the laws of Malaysia. Any disputes arising shall be subject to the exclusive jurisdiction of Malaysian courts.
12. Changes to Terms
We may update these Terms occasionally. Continued use of the site after changes are posted means you agree to the new Terms.